Question 1

Does it sound robotic, or like a real person?

Accepted Answer

Like a real person. Fulltime speaks naturally and holds a normal back-and-forth conversation. Most callers don't realize it isn't a person.

Question 2

What happens if a call is complex or urgent?

Accepted Answer

Fulltime recognizes urgent and complex calls and routes them to the right person right away, by call and text, based on the rules you set. It handles everything else on its own.

Question 3

Does it work with my current phone number?

Accepted Answer

Yes. You can forward your existing number to Fulltime, or we can provide a new local one. You keep your number either way.

Question 4

Can it book appointments into my calendar or software?

Accepted Answer

Yes. Fulltime checks your availability and books jobs straight into your calendar or field service software, including Jobber, Fergus, and Progression.

Question 5

Is it really available 24/7?

Accepted Answer

Yes. Fulltime answers every call day and night, including weekends and holidays. No voicemail, no hold music.

Question 6

What does it cost?

Accepted Answer

Fulltime gets paid when it does work for your business. Once we understand your volume and workflows, we'll walk you through what pricing would look like.

Question 7

How long does setup take?

Accepted Answer

Most businesses are live within a day. We help you set your hours, services, and routing rules, then you go live.

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Frequently Asked Questions