AI receptionist built for HVAC companies
Your customers call when their furnace dies at midnight or their AC quits on the hottest day of the year. Fulltime answers every call instantly, qualifies the job, and gets your techs dispatched — so you never lose a high-value service call to a competitor.
The calls HVAC companies can't afford to miss
When comfort systems fail, homeowners call the first company that picks up — not the best one.
After-hours emergency calls
Furnace failures and AC breakdowns don't wait for business hours. Every unanswered after-hours call is a $500–$2,000 job walking straight to your competitor.
Seasonal call surges
The first heat wave or cold snap can triple your call volume overnight. Your front desk gets overwhelmed, and high-value installation leads slip through the cracks.
Techs too busy to answer
Your best technicians are on rooftops and in crawl spaces — they can't stop mid-job to take calls. Customers who reach voicemail rarely leave a message.
Losing maintenance contract renewals
Existing customers calling to renew service agreements expect a quick, professional response. A missed renewal call means lost recurring revenue for the entire year.
Built for the way HVAC businesses operate
Our AI understands heating, cooling, and ventilation terminology — and knows when a call is a true emergency.
Emergency triage and dispatch
Fulltime identifies no-heat, no-AC, and gas leak calls instantly and escalates them to your on-call technician. Non-urgent requests like filter changes or tune-ups get scheduled without waking anyone up.
Service area qualification
The AI confirms the caller's zip code against your coverage area before booking. No more wasted drive time to addresses outside your territory.
Equipment and brand recognition
Fulltime can ask about the unit's make, model, and age to help your team arrive prepared. Your techs show up with the right parts the first time.
Maintenance plan upselling
When callers book one-time repairs, the AI mentions your maintenance plans and seasonal tune-up specials. It turns single transactions into long-term customer relationships.
Wave goodbye to👋
Missed emergency calls
Fulltime eliminates the phone problems that cost HVAC companies revenue.
How Fulltime works for HVAC companies
From the first ring to the booked job, in 3 steps.
Step 1
Answer
Every call is answered in under 10 seconds — whether it's a weekend no-heat emergency or a Tuesday tune-up request. No hold music, no voicemail.
Step 2
Qualify
The AI gathers the caller's address, system type, and issue details. It determines urgency and checks your service area before moving forward.
Step 3
Route
Emergency calls go straight to your on-call tech. Routine requests are scheduled into your calendar. You get a full summary instantly via text or email.