Emergencies handled instantly, every time
When a caller reports a burst pipe or gas leak, Fulltime detects it in real time, triggers a multi-level escalation chain, and keeps retrying until the right person acknowledges — no missed emergencies.
Four systems. Zero missed emergencies.
Each module works independently — together, they form an unbreakable safety net.
AI Triage Engine
Real-time keyword detection monitors every call for emergency phrases you define. The AI classifies severity in milliseconds.
Smart Escalation Ladder
Multi-level contact chains with configurable timeouts. If Level 1 doesn't respond, the system automatically moves to Level 2, then Level 3.
Wake-Up Protocol
Simultaneous SMS, email, and voice call ensure your on-call team is reached — even at 3 AM. Retries until someone acknowledges.
CRM Sync & Logging
Every incident is logged with full context — caller details, timestamps, responder actions. Synced to your CRM in real time.
See it in action
From caller to resolution in minutes
Your AI receptionist detects, escalates, and resolves — automatically.
Step 1
Detect
AI monitors calls for your defined emergency keywords and phrases. When detected, an incident is created instantly with full caller context.
Step 2
Alert
On-call contacts are notified simultaneously via SMS, email, and voice call. Each message includes incident details and a one-tap acknowledge option.
Step 3
Resolve
Once acknowledged, all pending notifications stop. The responder gets the caller's details and the incident is logged with a full audit trail.