AI receptionist built for plumbing companies
A burst pipe at 2 AM won't wait until morning. Fulltime answers every plumbing call instantly, identifies the emergency, and connects the right technician — so your customers get help fast and you never lose a job to the competition.
The calls plumbing companies can't afford to miss
When water is flooding a basement, homeowners don't leave voicemails — they call the next plumber on the list.
Water emergencies after hours
Burst pipes, sewer backups, and flooding happen around the clock. A missed call at midnight means a homeowner calls your competitor — and you lose a $1,000+ emergency job.
Plumbers can't answer mid-job
Your team is under sinks and in crawl spaces with wet hands and power tools. They physically cannot pick up the phone, and customers won't wait.
High-value jobs mixed with small requests
A slab leak re-pipe and a dripping faucet both come through the same phone line. Without proper triage, your team wastes time on low-margin calls while big jobs go to competitors.
Inconsistent customer experience
Some callers get a professional greeting, others get a rushed answer from a noisy job site. Inconsistency erodes trust and costs you repeat business and referrals.
Built for the way plumbing businesses operate
Our AI understands plumbing terminology and knows the difference between a leaky faucet and a sewer main emergency.
Water emergency detection
Fulltime recognizes keywords like burst pipe, flooding, sewage backup, and no hot water as high-priority emergencies. These calls bypass scheduling and go straight to your on-call plumber.
Job type classification
The AI categorizes calls as drain cleaning, fixture repair, water heater, re-pipe, or new construction. Your dispatcher knows exactly what tools and parts to prepare.
Service area and availability checks
Fulltime confirms the caller's location is within your coverage zone and checks your schedule for the earliest available slot. No more double-bookings or out-of-area dispatches.
Quote request handling
For non-emergency calls asking about pricing, the AI collects job details and sets expectations. It captures the lead so your office can follow up with an accurate estimate.
Wave goodbye to👋
Missed flood emergencies
Fulltime eliminates the phone problems that cost plumbing companies revenue.
How Fulltime works for plumbing companies
From the first ring to the booked job, in 3 steps.
Step 1
Answer
Every call — from a Monday morning drain clog to a Saturday night sewer backup — gets answered in seconds. No voicemail, no hold time.
Step 2
Qualify
The AI asks about the problem, location, and urgency. It distinguishes between a true water emergency and a routine fixture replacement.
Step 3
Route
Emergencies are escalated to your on-call plumber immediately. Standard jobs are booked into your calendar with full details, ready for dispatch.