AI receptionist built for property management companies
Tenants call about leaks at midnight. Prospective renters call during showings. Owners call during inspections. Fulltime answers every property management call instantly, triages the issue, and routes it to the right person — 24 hours a day.
The calls property managers can't afford to miss
Every unanswered call is a frustrated tenant, a lost prospect, or an escalating maintenance issue.
After-hours maintenance emergencies
Burst pipes, lockouts, and heating failures don't wait for office hours. Tenants who can't reach anyone after hours file complaints, withhold rent, or call attorneys.
Leasing inquiries during showings
Your leasing agents are showing units when prospective tenants call to ask about availability. Every missed leasing call is a potential vacancy that costs you a month's rent.
High call volume across properties
Managing dozens or hundreds of units means constant calls — rent questions, maintenance requests, move-in coordination. Your office team is perpetually overwhelmed.
Owner and investor communications
Property owners calling about financials, vacancies, or maintenance costs expect prompt, professional responses. Unreturned calls erode trust and risk losing management contracts.
Built for the way property management operates
Our AI handles tenant calls, leasing inquiries, and owner questions with the professionalism your portfolio demands.
Maintenance request triage
Fulltime separates emergencies like flooding and gas leaks from routine requests like a squeaky door. Critical issues get escalated immediately while non-urgent requests are logged and queued.
Leasing inquiry capture
Prospective tenants calling about available units are given property details and scheduled for tours. The AI captures their move-in timeline and budget to qualify the lead.
Multi-property routing
Calls are routed based on the property and issue type. A tenant at Building A goes to one maintenance team while a prospect for Building B goes to your leasing agent.
Owner communication handling
When property owners call, the AI identifies them and routes calls to their designated property manager. Urgent owner concerns are prioritized and flagged for immediate callback.
Wave goodbye to👋
Missed emergency calls
Fulltime eliminates the phone problems that cost property management companies revenue.
How Fulltime works for property management companies
From the first ring to the resolved issue, in 3 steps.
Step 1
Answer
Every call is answered in seconds — whether it's a midnight maintenance emergency, a leasing inquiry, or a property owner checking in.
Step 2
Qualify
The AI determines caller type (tenant, prospect, or owner), identifies the property, and assesses urgency. It gathers all details needed for resolution.
Step 3
Route
Emergencies reach your on-call maintenance team instantly. Leasing inquiries go to your agents. Owner calls are directed to their property manager.