The AI front desk for service businesses
An automated receptionist
that never misses a call
Fulltime answers, books the job, and escalates the emergencies.
First 2 weeks unlimited, on us.
Trusted by 232+ Field Service Companies in Canada
100%
reduction in missed calls
3-5x
booked jobs after hours
24/7
inbound call coverage
<5 secs
average response time
Hear Fulltime agents in action
From general inquiries to emergencies, Fulltime handles front-line communications with your customers to ensure fast, reliable service around the clock.
Meet the team
The team behind Fulltime
We're a team of builders and operators who believe no service business should ever lose a job to a missed call. We work alongside our clients every day to make sure their phones never go unanswered.
Why choose our Fulltime AI receptionist?
Our AI understands home services, job types, dispatching needs, and customer urgency.
24/7 Call Answering & Scheduling
Fulltime captures every caller's details and reason for calling and logs everything in a clear call summary.
After-Hours & Emergency Handling
Custom rules for urgent jobs, service outages, or emergency requests, with smart routing and escalation.
Trained on your business
Tailored to your services, hours, and call rules for consistent, on-brand call handling.
Office & Admin Automation
Collects customer details, summarizes calls, handles FAQs, and sends confirmations, reducing admin time.
Hear it from our customers
AI customer service built for service businesses.
“We replaced our call center with Fulltime and it saves us a tremendous amount of time on support. Our team can finally focus on the work that matters.”
Benoit Marleau
Sécurité AquaDetect
Answers every call. Books the job. Routes the emergencies.
Never miss a call
Every call answered, and it knows who's calling.
No busy signal, no voicemail, no missed opportunity. Fulltime picks up on the first ring, day or night. And when an existing customer calls, it recognizes them, greets them by name, and already has their history on hand, so they never have to repeat themselves. When you're on a roof or under a sink, the phone is still covered.
- Picked up on the first ringworking…
- Returning customer recognizedqueued
- Greeted by name, history readyqueued
Books the job
Books the job, on the phone or right on your website.
Whether a customer calls or opens the chat on your website, Fulltime collects the details, checks your availability, and books the appointment straight onto your calendar, day or night. The website chat turns a visitor into a booked job with no form and no callback. Leads never sit in a voicemail waiting on a callback that comes too late.
- Collected the job detailsworking…
- Checked your availabilityqueued
- Booked Tuesday, 9:00 AMqueued
Routes the emergencies
Sends the real emergencies straight to you.
Gas leak, no heat in January, a flooded basement. By phone or by chat, Fulltime knows the difference between an emergency and a routine question. It flags the urgent ones, calls the right person within seconds, texts them the details, and handles everything else on its own.
- Gas leak identifiedworking…
- On-call tech reached by callqueued
- Details sent by SMSqueued
Never miss a call
Every call answered, and it knows who's calling.
No busy signal, no voicemail, no missed opportunity. Fulltime picks up on the first ring, day or night. And when an existing customer calls, it recognizes them, greets them by name, and already has their history on hand, so they never have to repeat themselves. When you're on a roof or under a sink, the phone is still covered.
- Picked up on the first ringworking…
- Returning customer recognizedqueued
- Greeted by name, history readyqueued
Books the job
Books the job, on the phone or right on your website.
Whether a customer calls or opens the chat on your website, Fulltime collects the details, checks your availability, and books the appointment straight onto your calendar, day or night. The website chat turns a visitor into a booked job with no form and no callback. Leads never sit in a voicemail waiting on a callback that comes too late.
- Collected the job detailsworking…
- Checked your availabilityqueued
- Booked Tuesday, 9:00 AMqueued
Routes the emergencies
Sends the real emergencies straight to you.
Gas leak, no heat in January, a flooded basement. By phone or by chat, Fulltime knows the difference between an emergency and a routine question. It flags the urgent ones, calls the right person within seconds, texts them the details, and handles everything else on its own.
- Gas leak identifiedworking…
- On-call tech reached by callqueued
- Details sent by SMSqueued
Fulltime now works with Jobber
Every call Fulltime answers can sync straight into Jobber, so new leads, customer details, and job requests land in your workflow automatically.
Frequently Asked Questions
Straight answers to the questions trades owners ask before booking a demo.
Still have a question? Contact us