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Fulltime
Emergency Management

Emergencies handled instantly, every time 

When a caller reports a burst pipe or gas leak, Fulltime detects it in real time, triggers a multi-level emergency response chain, and keeps retrying until the right person acknowledges no missed emergencies. 

Emergencies handled instantly, every time
Product Overview

Four systems. Zero missed emergencies.

Each module works independently together, they form an unbreakable safety net.

AI Triage Engine

Real-time keyword detection monitors every call for emergency phrases you define. The AI classifies severity in milliseconds.

Smart Emergency Ladder

Multi-level contact chains with configurable timeouts. If Level 1 doesn't respond, the system automatically moves to Level 2, then Level 3.

Level 1Technician
Level 2Supervisor
Level 3Manager

Wake-Up Protocol

Simultaneous SMS, email, and voice call ensure your on-call team is reached even at 3 AM. Retries until someone acknowledges.

Calling on-call technician...

CRM Sync & Logging

Every incident is logged with full context caller details, timestamps, responder actions. Synced to your CRM in real time.

incidents logged
%
sync accuracy
INC-4821Synced
Live simulation

See it in action

Water pipe burst detected
AI identifies emergency keywords during the call
On-call technician alerted via SMS, email, and voice call
Customer receives ETA confirmation within seconds
Full incident logged with context for your team
Emergency resolved technician dispatched

From caller to resolution in minutes

Your AI receptionist detects, responds, and resolves automatically.

Detect
1

Step 1

Detect

AI monitors calls for your defined emergency keywords and phrases. When detected, an incident is created instantly with full caller context.

Alert
2

Step 2

Alert

On-call contacts are notified simultaneously via SMS, email, and voice call. Each message includes incident details and a one-tap acknowledge option.

Resolve
3

Step 3

Resolve

Once acknowledged, all pending notifications stop. The responder gets the caller's details and the incident is logged with a full audit trail.

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