Emergencies handled instantly, every time
When a caller reports a burst pipe or gas leak, Fulltime detects it in real time, triggers a multi-level emergency response chain, and keeps retrying until the right person acknowledges no missed emergencies.

Four systems. Zero missed emergencies.
Each module works independently together, they form an unbreakable safety net.
AI Triage Engine
Real-time keyword detection monitors every call for emergency phrases you define. The AI classifies severity in milliseconds.
Smart Emergency Ladder
Multi-level contact chains with configurable timeouts. If Level 1 doesn't respond, the system automatically moves to Level 2, then Level 3.
Wake-Up Protocol
Simultaneous SMS, email, and voice call ensure your on-call team is reached even at 3 AM. Retries until someone acknowledges.
CRM Sync & Logging
Every incident is logged with full context caller details, timestamps, responder actions. Synced to your CRM in real time.
See it in action
From caller to resolution in minutes
Your AI receptionist detects, responds, and resolves automatically.

Step 1
Detect
AI monitors calls for your defined emergency keywords and phrases. When detected, an incident is created instantly with full caller context.

Step 2
Alert
On-call contacts are notified simultaneously via SMS, email, and voice call. Each message includes incident details and a one-tap acknowledge option.

Step 3
Resolve
Once acknowledged, all pending notifications stop. The responder gets the caller's details and the incident is logged with a full audit trail.