AI receptionist built for auto repair shops
Your mechanics are under the hood and your service writer is juggling walk-ins. Fulltime answers every call to your shop instantly, captures the vehicle and issue details, and books the appointment so your bays stay full and customers stay happy.
The calls auto repair shops can't afford to miss
When a car breaks down, the owner calls the first shop that picks up not the one with the best reviews.
Service writers overwhelmed
Your service advisor is checking in vehicles, writing estimates, and explaining repairs all while the phone rings off the hook. Calls go unanswered during the morning rush.
Breakdown and tow calls
Customers stranded on the side of the road need immediate help. If your shop doesn't answer, they'll call the next one and you lose a repair job worth $500–$3,000.
Fleet and commercial accounts
Fleet managers calling about multiple vehicles expect immediate, professional service. Losing a fleet account because of missed calls means losing thousands in annual recurring revenue.
Maintenance appointment scheduling
Oil changes, brake inspections, and tire rotations are bread-and-butter services. But customers who can't book easily online or by phone will drive to the quick-lube down the street.
Built for the way auto repair shops operate
Our AI understands automotive terminology and collects the details your service team needs before the car arrives.
Vehicle information capture
Fulltime asks for the year, make, model, and mileage right on the call. Your mechanics know what they're working on before the vehicle pulls into the bay.
Symptom-based triage
The AI asks about warning lights, noises, leaks, and performance issues. It categorizes the call as routine maintenance, diagnostics, or urgent repair to prioritize your schedule.
Service bay scheduling
Fulltime books appointments based on your bay availability and estimated repair time. No more double-booking or wasted downtime between jobs.
Fleet account management
When fleet managers call, the AI identifies the account and gathers vehicle and issue details for each unit. Fleet calls get priority routing to your commercial service team.
Wave goodbye to👋
Missed breakdown calls
Fulltime eliminates the phone problems that cost auto repair shops revenue.
How Fulltime works for auto repair shops
From the first ring to the booked service, in 3 steps.
Step 1
Answer
Every call is answered in seconds whether it's a stranded motorist, a fleet manager scheduling service, or a customer booking their oil change.
Step 2
Qualify
The AI collects vehicle year, make, model, symptoms, and urgency. It determines whether the car needs routine maintenance or immediate diagnosis.
Step 3
Route
Breakdown emergencies are escalated to your shop immediately. Routine appointments are booked into your service calendar with full vehicle details.